Terms of Service
Last updated: July 26, 2026
These terms apply to use of the Clarke Elite Detailing website and to booking and detailing services. A website submission is a booking request and becomes final only after confirmation from Clarke Elite Detailing.
Quotes, pricing, and travel fees
Website prices and estimates are based on the vehicle category, selected services, location, and information provided by the customer. Excessive dirt, staining, pet hair, trash, odors, mold, bodily fluids, hazardous materials, oversized vehicles, or unusually difficult conditions may require additional time, revised pricing, or refusal of service. Any material price change will be discussed before work continues. Travel and convenience fees may apply based on service location.
Appointments and access
The customer must provide safe and lawful access to the vehicle at the confirmed time and should remove valuables, fragile items, and important personal property before service. Mobile appointments may require reasonable access to water and electricity unless otherwise agreed.
Cancellations, rescheduling, and missed appointments
Please provide as much notice as possible. Weather, unsafe conditions, illness, equipment issues, or other circumstances may require rescheduling. Repeated last-minute cancellations or missed appointments may result in refusal of future service or a deposit requirement.
Vehicle condition and results
Results depend on the age, materials, prior damage, and condition of the vehicle. Some stains, odors, scratches, oxidation, paint defects, or damage may not be fully removable. Clarke Elite Detailing is not responsible for pre-existing scratches, chips, stains, wear, loose trim, failing clear coat, damaged electronics, or other pre-existing conditions.
Customer responsibilities
The customer is responsible for providing accurate vehicle, contact, address, and condition information. The customer must disclose known hazards, sensitive modifications, failing components, or areas that should not be serviced.
SMS Terms
By checking the optional SMS consent box during booking, you authorize Clarke Elite Detailing to send automated transactional text messages to the mobile number provided. Messages may include booking receipts, confirmations, appointment reminders, scheduling changes, service updates, and follow-up service communications.
- Message frequency varies based on appointment activity.
- Message and data rates may apply.
- Reply STOP to opt out.
- Reply HELP for help, or contact us using the information below.
- Consent to receive text messages is not a condition of purchasing services.
- Carriers are not liable for delayed or undelivered messages.
- You represent that you are authorized to use the mobile number supplied.
Opting out of SMS does not cancel an appointment. We may communicate by email or phone when necessary and available. Our handling of mobile information is described in the Privacy Policy.
Website availability
We work to keep the website and booking system available, but uninterrupted or error-free operation is not guaranteed. A booking is not confirmed until Clarke Elite Detailing communicates confirmation.
Limitation of liability
To the fullest extent permitted by law, Clarke Elite Detailing is not responsible for indirect or consequential losses arising from website outages, delayed communications, pre-existing vehicle conditions, or circumstances outside reasonable control.
Changes to these terms
We may update these terms as services or legal requirements change. The current version will remain available at this permanent webpage.
Contact
Email ethan@clarkeelitedetailing.com or call or text 513-222-5267.